Back to Blog
Apollo cloud assistance5/29/2023 ![]() ![]() **Please note** As of 1st June 2016 on completion of your order we will e-mail you a form titled “Delivery assistance” requesting necessary information to ensure a smooth and successful delivery of your order. ![]() ![]() If a second delivery is required due to any problems accessing the property or for any reasons not mentioned prior to delivery on the “Delivery assistance” form or if you (the customer) have failed to accept delivery (ONCE ARRANGED WITH THE COURIER) then we, Carpet factory outlets reserve the right to charge a £45.00 re-delivery fee. Drivers are not insured to Go up steps or staircases. If any carpet product is larger than 20 square metres (e.g.4mx5m), you will Supply the extra person at the delivery point to assist with handling the product.ĭelivery is to the ground floor only (door-to-door service). Carpet Factory Outlets cannot be held liable for any damage which is noticed after delivery has occurred. It is the customer’s responsibility to check all goods prior to signing for them. This is a one off charge and will not be increased or decreased regardless of quantitiesįor any deliveries to Scotland, the Scottish Isles, the Channel Islands and Northern Ireland you will be required to call us for a quotation.Īll deliveries must be signed for by an adult aged 18 years or over. Additionally, all timescales quoted do not include any public holidays or Weekends. We therefore cannot be under any liability for any delays or failure to deliver within the estimated timescale given. We shall make every effort possible to meet these timescales however, delays can occur due to circumstances which are not under our control. For deliveries in these areas please contact us for a quote.Īll timescales given on our website are to be used as a guideline only. This delivery timescale Excludes Scotland, The Scottish Isles, The Channel Islands and Northern Ireland. Please note that delivery times can be sooner than the 10 – 21 working day timescale depending on location and availability. Please note that we may not contact you straight away however we will contact you within the 21 working day period to book in a delivery slot.ĪLL CARPET ORDERS ARE DELIVERED WITHIN A 10 – 21 Working day period from the point an order is received. Once we have received your order we will then contact you in the coming days regarding a delivery date and time. Please be aware that if the product has been torn/ cut or fitted we will not accept any returns.Īll deliveries are completed using our in house transport and delivery team however on certain occasions a trusted third party courier may be used. If once the carpet has been purchased and delivered and you are not satisfied with the product we will accept a return at a charge of £45.00 to restock this item. If you buy a clearance item please make sure you are aware of all reasons as to why it is a clearance item (as detailed in “Product description”). ![]() If for any reason you are unhappy with the carpet/s you have received, please contact us immediately and we will follow all correct procedures to satisfy the issue.Īll clearance stock products are sold without a manufacturer’s guarantee and are not covered in any way. Please ensure you keep this in a safe place as this will also be your guarantee on the following terms:Īll A-Grade orders are covered fully with a manufacturers guarantee. Your order confirmation is proof of purchase. Any e-mail or other acknowledgment from us does not constitute our legal acceptance of your order. We will acknowledge your order by E-mail as soon as possible. These conditions do not affect your statutory rights. We advise you, our valued customer, to print and keep a copy of these terms and conditions safe for your reference.īy placing an order with Carpet Factory Outlets (as of now referred to as us/we/our) you (the customer) are accepting these terms and conditions, as well as our terms of website use, to the exclusion of all other terms and conditions. Please check them before you make any new purchase. Any such changes shall not affect any contract subsisting between us at the time of such change. We reserve the right to change these terms from time to time. Please read this document carefully before placing your order. The following Terms and Conditions apply to all purchases of items from this website. Apollo Studio provides core GraphQL schema management features to all users for free, along with advanced security, validation, and integration features to organizations with an Apollo Team or Enterprise plan.Terms & Conditions of Carpet Factory Outlets ![]()
0 Comments
Read More
Leave a Reply. |